Having Trouble? Check out or links below for some help.

click here to watch a short video of how Cloud Hero sync works

 

TECH NOTES - click text for article

Unable to AUTHENTICATE or connect with a Cloud Service

How to set up PROXY settings

Automatically send a log file to support

Pick or change to a different drive letter - see 3rd image in article

How to setup multiple Google Docs™ accounts

Setup a file type for simultaneous target locations

Vista install issue article

Cloud Hero does not install/work - firewall article

Cloud Hero does not show a virtual drive letter

Click to link to all our knowledge base articles

 

TECH VIDEO - click text for video these may take time to load

Video on how to set up BASIC settings and your different remote cloud services - 1m 54s

Video on how to use Cloud Hero - 4m 10s

How to use SYNCHRONIZATION - 2m 45s

 

SUPPORT LINKS

click to go to knowledge base library

click to e-mail us support@CloudHero.com

click to get a Gmail™ webmail service / Google Docs™ program account

 

SYSTEM SPECS:

Cloud Hero is a 32 bit Windows application
Runs in XP, Vista and Windows 7 - 32 bit version using administrator user account
Cloud Hero uses "Low RAM" at "Low Priority"
MULTI-THREADING enabled for SPEED :)
.Net Framework 3.5 is required (you can download it from Microsoft at this location)

click for a Gmail/Google Docs™ program account

Google Docs™ service does accept Office Excel 2007 now, and OpenOffice DOES export to Google Docs™ services

 

ONLINE SUPPORT

We offer a few ways to get quality support:

click here to see Cloud Hero Knowledge Base Articles - read on-line articles on how to use and install Cloud Hero click here to submit a help support ticket now

You can also e-mail us directly:    e-mail: support@CloudHero.com

 

PRIMARY CONTACT

7172 Regional Street
Suite 107
Dublin, CA 94568
USA

Telephone: + 1-925-394-4295

E-mail: support@CloudHero.com